Wednesday, August 03, 2005

Wrong John Silver's

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Rick Stanley reminds me of this story from Oct. 2004. I think it merits being brought up again.

Robbers come into a Long John Silver's restaurant. They order three employees on the floor. They order the supervisor to the back of the store. He thinks he's a dead man and hits one of the robbers with a hammer, thwarting the robbery and causing them to flee.

Long John Silver's fires him for not following company policy. The company flack, an idiot and a weasel, claims their policy outlines the steps he should have taken.

I've written company policies--2 years in pharmaceutical production, 16 years in defense electronics and 3 years in medical practice management--three more heavily regulated and audited industries you will not find--and I helped get my companies through audits conducted by the best (worst) the feds and state could throw at us. There are very few areas where I would have the gall to claim to be qualified to be considered an expert in. This is one of those areas.

Any claim that Long John Silver's has a policy that can effectively deal with an armed robbery is bullshit. It is a lie. Anyone claiming otherwise is either incompetent or a lying corporate whore who will say anything to please his masters.

Sue me, Rick Maynard.

My one and only experience with this pathetic chain went down like this: The kids saw a commercial for popcorn shrimp or some such and wanted to try it. We have one not too far from home and had never been to it, so I took the family there for lunch.

The place was empty as far as customers were concerned, but the counter help was busy chatting with the kitchen help, and decided continuing the conversation was a biggger priority than attending to patrons with money to spend. After about 3 minutes, she finally noticed us and acknowledged our presence. She also wiped her eye with her index finger and looked at the results this yielded.

Sue me, Long John Silver's. I'd swear to that in court and have 3 witnesses who would back me up.

Needless to say, I shepherded the wife and kids out of that disgusting place pronto, and we have never been back.

Long story short: Boycott these creeps.

1 comment:

  1. 20 (give or take a few) years ago, Long John Silver's was a good place to eat, to get fast-food seafood.

    I ate at one about 11 years ago and that was the last. Crummy service, bad food. We have one 1/4 mile from our house and it never gets our business and will definately continue to never get our business (even if the kids wants to try the popcorn shrimp) after reading this story.

    ReplyDelete

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