'FBI ... Not Processing Appeals as Required by Law'

We submitted a FOIA regarding NICS and the appeals process in April 2016.  Today we received documents responsive to that request.  The documents produced demonstrate that the FBI and NICS were not processing appeals as required by law as alleged in all of our 18 USC 925A cases we have filed to date.  On page 50 of the attached, it says "The AST has five business days to tell a denied individual the reason for their denial.  However, the AST Examiners are not performing any appeal work due to the increased volume."  On page 57, someone wrote this email: "We stopped processing front-end [appeals] mail on 11/25/2015."  [More]

It links at the end to a pdf of the production.