Yes, there was a shakeout with thousands of stores, and some chains, closing for good. A wave of retail workers lost their jobs, some permanently, and an unknown number got sick. But Covid’s shock to the system also brought overdue changes that will fortify the sector for years to come, including big investments in technology, the creation of new methods to connect with consumers and speeding online delivery. [More]
Tune in for our next installment: "Smash and Grabs: The Secret Key to Retail Prosperity."
[Via Michael G]
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